Mediation

Mediation In
Siavonga District, Southern

I want to

For businesses and individuals in Siavonga District, The Olive Branch offers professional mediation services that combine global expertise with local understanding. We help resolve commercial, family, and workplace disputes in ways that preserve relationships and achieve lasting resolutions.

Civil Mediation Council - CMC Accredited
International Mediation Institute - IMI Member

Accredited to International Standards

The Olive Branch Company operates under the highest regulatory frameworks in dispute resolution. We are fully accredited by the Civil Mediation Council (CMC) and hold membership with the International Mediation Institute (IMI), ensuring world-class standards of practice, ethics, and neutrality in every mediation we conduct.

Commercial Mediation with Clarity & Purpose

At The Olive Branch, we specialise in resolving complex conflicts with dignity, fairness, and real world results. Whether it's a commercial contract dispute, a leadership breakdown, or a cross cultural misunderstanding, we create a safe, neutral space where difficult conversations can move forward.

Commercial Mediation Professional

Tailored Expertise, Scaled for Your Dispute

No two disputes are identical, and highly technical conflicts demand specific, localised expertise. At The Olive Branch Company, we combine the personal accountability, agility, and dedicated focus of a boutique practice with the technical reach of a major institution.

While our mediations are led by our core panel, we operate through a leading, trusted network of specialists globally. Where a dispute hinges on highly technical, sector specific legal or structural nuances, such as complex construction parameters, intellectual property boundaries, or intricate corporate M&A frameworks, we engage with vetted industry experts to ensure the most appropriate resolution.

You get the rigorous, emotionally intelligent dispute management we are known for, perfectly paired with the exact sector expertise your case requires.

Industry Informed Resolution

Conflict in critical environments requires more than just legal theory, it requires real world battle scars and judicial precision. Our approach is anchored by over 30 years of global commercial leadership combined with a decade of judicial experience. This dual perspective allows us to cut through emotional noise, analyse risk with absolute clarity, and help you engineer strategic, final resolutions that protect both your financial position and your reputation.

Rather than simply managing the mechanics of a meeting, we provide the context required to reach a result that is both fair and workable within your specific circumstances.

The Olive Branch in Siavonga District

The Olive Branch provides professional mediation services in Siavonga District. Our experienced mediators work remotely to help you resolve disputes efficiently and effectively.

Our services operate within Zambia's legal framework: Zambia has developed a comprehensive legal framework for Alternative Dispute Resolution, encompassing arbitration, mediation, and conciliation. The Arbitration Act No. 19 of 2000 governs domestic and ...

Whether you're dealing with commercial conflicts, family matters, or workplace disputes, we offer a neutral, confidential space where all parties can speak freely and work toward mutually beneficial solutions. Our approach is grounded in real-world experience and a deep understanding of the challenges businesses and individuals face in Siavonga District.

We understand that every dispute is unique. That's why we tailor our mediation process to your specific circumstances in Siavonga District, ensuring that the resolution you reach is practical, lasting, and fair to everyone involved.

Quick Facts: Zambia

  • Legal Framework: Zambia has developed a comprehensive legal framework for Alternative Dispute Resolution, encompassing arbitration, mediation, and conciliation. The Arbitration Act No. 19 of 2000 governs domestic and ...
  • Cultural Approach: Zambia's ADR framework is characterised by a robust legal foundation, institutional support, and active engagement in international ADR conventions. The introduction of court annexed mediation, the es...
  • Typical Costs: Costs determined by Arbitration Act provisions and institutional rules. Costs typically shared between parties unless otherwise agreed. Professional mediator fees generally range from ZMW 500-2,000 pe...

Zambia Mediation Research

Legal Framework

Zambia has developed a comprehensive legal framework for Alternative Dispute Resolution, encompassing arbitration, mediation, and conciliation. The Arbitration Act No. 19 of 2000 governs domestic and international commercial arbitration in Zambia and is based on the UNCITRAL Model Law, providing a structured approach to arbitration proceedings including recognition and enforcement of arbitral awards. The Arbitration (Court Proceedings) Rules, Statutory Instrument No. 75 of 2001, supplement the Arbitration Act by providing procedural guidelines for court related arbitration matters. The Arbitration (Code of Conduct and Standards) Regulations, Statutory Instrument No. 12 of 2000, establish ethical standards and conduct expectations for arbitrators. Statutory Instruments No. 72 and 73 of 2018 introduced court annexed mediation in both the High Court and Subordinate Court, recognising party autonomy and allowing parties to choose their mediator from a list of accredited mediators. The Industrial and Labour Relations Act, Chapter 269, provides for conciliation of collective disputes in the labour and employment sector.

While Zambia operates under this legal framework, The Olive Branch's remote mediators bypass local court backlogs by providing swift, confidential, and mutually agreed-upon resolutions online.

Court System

The High Court Rules (Order 31, Rule 4) mandate that, except in certain cases, every action may be referred by the trial judge for mediation upon being set down for trial. The Subordinate Court Rules (Order 43, Rule 17(1)) provide that a court may, at any time before the hearing of a civil matter but after the defendant has filed a defence, refer the matter for mediation. The judiciary is increasingly relying on mediation to resolve disputes, with 511 cases successfully settled through ADR in 2025 out of 1,540 matters referred to mediation across the High Court and Subordinate Courts.

Mediator Regulations

Statutory Instruments No. 72 and 73 of 2018 introduced court annexed mediation and recognised party autonomy, allowing parties to choose their mediator from a list of accredited mediators. The Chartered Institute of Arbitrators – Zambia Branch (CIArbZB) is the principal institution for ADR in Zambia, offering training, accreditation, and promoting the use of arbitration and mediation.

Cultural Approach

Zambia's ADR framework is characterised by a robust legal foundation, institutional support, and active engagement in international ADR conventions. The introduction of court annexed mediation, the establishment of the Lusaka International Arbitration Centre, and the recognition of party autonomy reflect Zambia's commitment to providing accessible and effective alternatives to traditional litigation.

Typical Costs

Costs determined by Arbitration Act provisions and institutional rules. Costs typically shared between parties unless otherwise agreed. Professional mediator fees generally range from ZMW 500-2,000 per hour for commercial mediation. Court-annexed mediation may have subsidized fee structures. Lusaka International Arbitration Centre provides international standard fee schedules.

Sources

Continue your search for resolution

Every dispute is personal and complex. We are here to provide the neutral space and expert guidance you need to find a lasting resolution in Siavonga District.

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