The Olive Branch Company

Mediation in Huyện An Lão, Gia Lai

Professional mediation services in Huyện An Lão. We work remotely with clients across the city and region, providing expert guidance for conflict resolution with clarity, compassion and integrity.

The Olive Branch in Huyện An Lão

The Olive Branch provides professional mediation services to clients in Huyện An Lão and throughout Gia Lai in a region home to approximately 4 million . Our experienced mediators work remotely to help you resolve disputes efficiently and effectively, saving you time, money, and relationships.

Whether you're dealing with commercial conflicts, family matters, or workplace disputes, we offer a neutral, confidential space where all parties can speak freely and work toward mutually beneficial solutions. Our approach is grounded in real-world experience and a deep understanding of the challenges businesses and individuals face.

We understand that every dispute is unique. That's why we tailor our mediation process to your specific circumstances, ensuring that the resolution you reach is practical, lasting, and fair to everyone involved.

Vietnam

Legal Framework

Mediation in Vietnam follows multiple laws including the Law on Commercial Arbitration 2010, Civil Procedure Code 2015, and Decree 22/2017/ND-CP on commercial mediation. The Civil Procedure Code 2015 added a new chapter regarding recognition of out-of-court mediated settlement agreements. One or both parties can apply to courts for recognition of their agreement, which after recognition is enforceable as a full and final court judgment. The Law on Commercial Arbitration 2010 allows parties to negotiate and reach agreement during arbitration proceedings and request the arbitration tribunal to mediate. If parties reach settlement through mediation by the arbitration tribunal, the tribunal issues a decision recognising the agreement with same value as arbitral award. Decree 22/2017/ND-CP, effective 15 April 2017, is the first legislation specifically governing commercial mediation, creating legal framework for development of commercial mediation in Vietnam. Vietnamese laws highly emphasise the role of mediation, which is a mandatory part of certain litigation procedures such as civil, labour, and marriage and family litigations.

Court System

Courts in Vietnam encourage mediation at various stages of litigation. Mediation is mandatory in certain litigation procedures including civil, labour, and marriage and family litigations. The State encourages resolution of civil and family disputes and violations of law not amounting to criminal offences by means of mediation. At local community level, groups of non-professional mediators are set up to carry out mediation mandate. Courts have jurisdiction to recognise out-of-court mediated settlement agreements under Civil Procedure Code 2015. Once recognised, the mediated settlement agreement is enforceable as a full and final court judgment in compliance with Vietnamese Law on Enforcement of Civil Judgments. The legal system is evolving fast with significant improvements in legislation work. Courts encourage parties to resolve disputes through mediation before or during litigation.

Mediator Regulations

Decree 22/2017/ND-CP provides principles, conditions, and procedures of commercial mediation, creating conditions for establishment of mediation centres. Commercial mediators conduct mediation as they find appropriate to content of dispute and in best interest of parties when parties have no agreement on procedures. Parties can choose mediation rules of commercial mediation institution or agree on their own mediation procedures. Choosing procedures from onset is critical as it determines mediator appointment, mediation steps, fees, enforcement, and other matters. Local community groups of non-professional mediators operate at community level for mandated mediation. Professional mediators work through institutions like VIAC. There is no comprehensive national accreditation system but commercial mediation centres establish their own standards.

Cultural Approach

Vietnam is culturally not a litigious society. A large number of disputes are resolved outside of court. Vietnamese culture emphasises harmony, consensus-building, and community-based dispute resolution, which aligns well with mediation principles. The State encourages resolution of civil and family disputes through mediation. Local community groups of non-professional mediators reflect traditional Vietnamese approaches to conflict resolution emphasising community involvement and restoration of relationships. The cultural preference for avoiding litigation and maintaining harmonious relationships supports mediation adoption. However, foreign investors tend to refer to foreign arbitration due to lack of confidence in capability and transparency of Vietnamese courts. The combination of traditional community-based practices with modern legal frameworks provides strong foundation for mediation development.

Typical Costs

Commercial mediation fees determined by procedures chosen by parties or commercial mediation institution rules. Parties can choose mediation rules of commercial mediation institution or agree on own procedures, which determines mediation fees. Professional mediator fees generally range from VND 2,000,000-8,000,000 per hour for commercial mediation. VIAC provides cost of arbitration and mediation schedules. Local community mediation by non-professional mediators operates at minimal cost.

Gia Lai

State Laws

Vietnam operates under a unified national legal framework for mediation with no provincial-specific legislation. The primary legislation governing mediation includes the Law on Mediation and Dialogue at Court No. 58/2020/QH14 (2020), Decree No. 22/2017/ND-CP on commercial mediation (2017), the Civil Procedure Code No. 92/2015/QH13 (2015), and the Law on Grassroots Mediation No. 35/2013/QH13 (2013). These laws apply uniformly across all provinces including Gia Lai. Provincial authorities implement these national laws through local People's Courts and justice departments.

Licensing Requirements

Commercial mediators must meet national criteria under Decree 22/2017: full civil capacity, good moral qualities, university degree with at least two years' work experience in their discipline, and mediation skills knowledge. Ad hoc commercial mediators apply to the Department of Justice. Mediators at commercial mediation institutions must meet the institution's own criteria, which may be more stringent. At-court mediators require Vietnamese citizenship, residence in Vietnam, 10 years' professional experience (or former judge/prosecutor status), mediation skills, and certification in mediation training (except for certain former court officials). Applications are made to the court where they serve, with re-selection every three years.

Local Court Systems

Gia Lai Province has a hierarchical court system under the national framework. The Gia Lai Provincial People's Court serves as the first-instance court for significant cases and appellate court for district-level decisions. District People's Courts in Gia Lai handle first-instance cases for smaller civil, commercial, and family matters. Courts are organised to conduct mandatory mediation during preparatory stages. The provincial Department of Justice oversees commercial mediation registration and mediators in the province. Located in the Central Highlands region, the court system serves both urban centres and rural ethnic minority communities.

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Continue your search for resolution

Every dispute is personal and complex. We are here to provide the neutral space and expert guidance you need to find a lasting resolution in Huyện An Lão.

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