Mediation

Mediation In
East Hampshire, Hampshire

I want to

For businesses and individuals in East Hampshire, The Olive Branch offers professional mediation services that combine global expertise with local understanding. We help resolve commercial, family, and workplace disputes in ways that preserve relationships and achieve lasting resolutions.

Civil Mediation Council - CMC Accredited
International Mediation Institute - IMI Member

Accredited to International Standards

The Olive Branch Company operates under the highest regulatory frameworks in dispute resolution. We are fully accredited by the Civil Mediation Council (CMC) and hold membership with the International Mediation Institute (IMI), ensuring world-class standards of practice, ethics, and neutrality in every mediation we conduct.

Commercial Mediation with Clarity & Purpose

At The Olive Branch, we specialise in resolving complex conflicts with dignity, fairness, and real world results. Whether it's a commercial contract dispute, a leadership breakdown, or a cross cultural misunderstanding, we create a safe, neutral space where difficult conversations can move forward.

Commercial Mediation Professional

Tailored Expertise, Scaled for Your Dispute

No two disputes are identical, and highly technical conflicts demand specific, localised expertise. At The Olive Branch Company, we combine the personal accountability, agility, and dedicated focus of a boutique practice with the technical reach of a major institution.

While our mediations are led by our core panel, we operate through a leading, trusted network of specialists globally. Where a dispute hinges on highly technical, sector specific legal or structural nuances, such as complex construction parameters, intellectual property boundaries, or intricate corporate M&A frameworks, we engage with vetted industry experts to ensure the most appropriate resolution.

You get the rigorous, emotionally intelligent dispute management we are known for, perfectly paired with the exact sector expertise your case requires.

Industry Informed Resolution

Conflict in critical environments requires more than just legal theory, it requires real world battle scars and judicial precision. Our approach is anchored by over 30 years of global commercial leadership combined with a decade of judicial experience. This dual perspective allows us to cut through emotional noise, analyse risk with absolute clarity, and help you engineer strategic, final resolutions that protect both your financial position and your reputation.

Rather than simply managing the mechanics of a meeting, we provide the context required to reach a result that is both fair and workable within your specific circumstances.

The Olive Branch in East Hampshire

The Olive Branch provides professional mediation services in East Hampshire. Our experienced mediators work remotely to help you resolve disputes efficiently and effectively.

Our services operate within United Kingdom's legal framework: Mediation in the United Kingdom is primarily governed by the Civil Procedure Rules 1998 (CPR) Part 31 and Practice Direction 31A. The EU Mediation Directive 2008/52/EC was implemented in the UK throug...

Whether you're dealing with commercial conflicts, family matters, or workplace disputes, we offer a neutral, confidential space where all parties can speak freely and work toward mutually beneficial solutions. Our approach is grounded in real-world experience and a deep understanding of the challenges businesses and individuals face in East Hampshire.

We understand that every dispute is unique. That's why we tailor our mediation process to your specific circumstances in East Hampshire, ensuring that the resolution you reach is practical, lasting, and fair to everyone involved.

United Kingdom Mediation Research

Legal Framework

Mediation in the United Kingdom is primarily governed by the Civil Procedure Rules 1998 (CPR) Part 31 and Practice Direction 31A. The EU Mediation Directive 2008/52/EC was implemented in the UK through the Civil Procedure (Amendment) Rules 2011 but is no longer applicable post-Brexit. The UK has signed the 2019 Singapore Convention on Mediation and has indicated its intention to ratify it. In 2026, the Digital Markets, Competition and Consumers Act 2024 (Alternative Dispute Resolution) Regulations 2026 were introduced, replacing the voluntary ADR accreditation framework with a mandatory accreditation framework for ADR providers for consumer contract disputes. The regulations include several statutory instruments implementing Chapter 4, Part 4 of the Act, including commencement, consequential amendments, conferral of functions, fees, and information regulations. The Family Procedure (Amendment) Rules 2026 (SI 2026/699) came into force on 20 July 2026, amending Practice Direction 36V to extend the Family Mediation Voucher Scheme until 31 March 2029. Acas launched a major consultation on 30 July 2026 to update its statutory Code of Practice on disciplinary and grievance procedures, moving mediation guidance from the Foreword into the statutory body of the Code. Mediation is fundamentally voluntary and confidential, operating on a without prejudice basis. There is no statutory definition of mediation in English law, but it is widely accepted as a voluntary process using a neutral third party to facilitate settlement negotiations.

While United Kingdom operates under this legal framework, The Olive Branch's remote mediators bypass local court backlogs by providing swift, confidential, and mutually agreed-upon resolutions online.

Court System

Courts actively encourage and enforce mediation. Under current Civil Procedure Rules (CPR), judges hold extensive powers to stay litigation proceedings and impose severe adverse cost sanctions on parties who unreasonably refuse to mediate. Furthermore, automatic referral to the HMCTS Small Claims Mediation Service is now fully mandatory for defended specified money claims under £10,000. The Small Claims Track Automatic Referral to Mediation Pilot Scheme was extended to 6 April 2026. Practice Direction 36V requires Mediation Information and Assessment Meeting (MIAM) providers to give information about the Family Mediation Voucher Scheme to eligible attendees. Under the proposed Acas Code of Practice (consultation closes 23 September 2026), employment tribunals would take mediation compliance into account with potential 25% compensation adjustments for unreasonable failure to engage. Independent mediation at the pre-action phase allows parties to maintain control over timing, costs, and privacy.

Mediator Regulations

There is no formal statutory qualification required to become a mediator in the UK. However, professional accreditation is available through recognised bodies. For family mediation, the Family Mediation Council (FMC) sets professional standards and offers accreditation (FMCA). Family mediators must complete FMC-approved foundation training, register with the FMC as working towards accreditation, join an FMC member organisation, find a Professional Practice Consultant (PPC), and build a portfolio of evidence meeting the FMC standards framework. For civil, commercial, and workplace mediation, the Civil Mediation Council (CMC) is the recognised authority and operates a regulation scheme. Many mediators are solicitors or barristers but can come from wider professions. Mediators typically complete recognised training courses, abide by a Code of Practice, carry appropriate insurance, undertake annual continuous professional development, and offer access to a complaints service. The draft Acas Code of Practice establishes a statutory expectation for employers to consider and offer mediation where appropriate for both disciplinary and grievance matters.

Cultural Approach

UK culture emphasises privacy, confidentiality, and face-saving in dispute resolution. There is a strong preference for avoiding public court proceedings and maintaining discretion. The legal system and business community view mediation as a cost-effective, pragmatic alternative to litigation that preserves relationships. The without prejudice principle is deeply ingrained, allowing parties to negotiate freely without fear that their statements will be used against them in court. The UK's common law tradition supports flexible, party-driven dispute resolution processes. Post-Brexit, the UK is developing its own mediation framework while maintaining strong links to international mediation standards.

Typical Costs

Commercial mediator fees typically range from £1,500-£2,500 + VAT for a one-day mediation with preparation in reasonably straightforward cases. The CMC Fixed Fee Scheme offers fees from £180 to £1,068 total for claims up to £50,000. Both parties are jointly responsible for the mediator's fees unless stated otherwise. Each party pays its own legal costs for preparation and attendance. Mediator fees and legal costs are not automatically recoverable as litigation costs if mediation fails, so parties should specifically record in the mediation agreement that costs are to be recoverable. Court-run mediation schemes are substantially cheaper - the County Court mandatory mediation scheme is free but limited to one hour. Some courts offer three-hour sessions. Fixed-fee mediations are available where the fee remains fixed irrespective of time taken. Family mediation costs vary but Legal Aid is available for eligible cases. The Family Mediation Voucher Scheme provides eligible families with up to £500 towards mediation costs in cases involving children, extended until 31 March 2029 under the Family Procedure (Amendment) Rules 2026.

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Our Mediation Process

The Initial Consultation

We meet with you to understand your situation, what matters to you, and what justice looks like for you. You tell us your story in your own words, and we explain how mediation could help you achieve it.

Preparation and Contextual Review

We prepare thoroughly so you don't have to. We review the relevant information privately, ensuring we understand the full context before bringing everyone together. You'll know what to expect and can prepare for the conversation ahead.

Setting the Environment

We create a confidential space where you can speak freely and be heard on equal terms. You'll have the opportunity to speak directly to those who need to hear your experience, and we ensure everyone is treated with dignity and respect.

The Facilitated Negotiation

We facilitate a dialogue where you can seek accountability and ask for the change you need to see. You remain in control of the outcome while we help craft solutions that fit your specific circumstances rather than applying a standard approach.

Finalising the Resolution

We conclude with a clear agreement that reflects what matters to you. The resolution is shaped by your needs and gives you a practical path forward, with the understanding that the experience of being heard is as important as the outcome itself.

Continue your search for resolution

Every dispute is personal and complex. We are here to provide the neutral space and expert guidance you need to find a lasting resolution in East Hampshire.

Talk to Our Team