The Olive Branch Company

Mediation in Putrajaya, Putrajaya

Professional mediation services in Putrajaya. We work remotely with clients across the city and region, providing expert guidance for conflict resolution with clarity, compassion and integrity.

The Olive Branch in Putrajaya

The Olive Branch provides professional mediation services to clients in Putrajaya and throughout Putrajaya in a region home to approximately 50 thousand . Our experienced mediators work remotely to help you resolve disputes efficiently and effectively, saving you time, money, and relationships.

Whether you're dealing with commercial conflicts, family matters, or workplace disputes, we offer a neutral, confidential space where all parties can speak freely and work toward mutually beneficial solutions. Our approach is grounded in real-world experience and a deep understanding of the challenges businesses and individuals face.

We understand that every dispute is unique. That's why we tailor our mediation process to your specific circumstances, ensuring that the resolution you reach is practical, lasting, and fair to everyone involved.

Malaysia

Legal Framework

Malaysia has a well developed legal framework for ADR with specific laws and guidelines for different ADR mechanisms. The Arbitration Act 2005 is the principal law governing arbitration in Malaysia, providing the legal framework for arbitration proceedings including formation of arbitration agreements, selection of arbitrators, conduct of arbitration, and enforcement of arbitral awards. The Act is based on the UNCITRAL Model Law on International Commercial Arbitration, making Malaysia a pro-arbitration jurisdiction especially for international disputes. The Mediation Act 2012 is a significant piece of legislation that governs mediation in Malaysia, providing a structure for mediation processes particularly in commercial disputes. The Act allows for court referred mediation and establishes procedures for mediators and the mediation process. The Industrial Relations Act 1967 governs labor disputes, establishing the Industrial Court and mandating use of conciliation and arbitration for resolving employment-related disputes. The Courts (Alternative Dispute Resolution) Rules 2014 provide the framework for use of ADR in Malaysian civil courts, allowing courts to refer parties to mediation or arbitration if appropriate. The Arbitration (International Investment Disputes) Act 1966 governs international investment disputes and allows for recognition and enforcement of arbitral awards related to investment disputes.

Court System

Courts actively promote ADR through the Courts (Alternative Dispute Resolution) Rules 2014. Under these rules, courts can refer parties to mediation or arbitration if they believe it is appropriate for resolving the dispute. Court-annexed mediation is common, with courts having set up mediation programmes where parties can refer their cases for mediation before proceeding to trial. The Malaysian Mediation Centre (MMC) and the Bar Council's Alternative Dispute Resolution Centre (ADR Centre) are prominent institutions that provide mediation and conciliation services in conjunction with the court system. The Industrial Relations Act 1967 establishes conciliation procedures through the Director General of Industrial Relations before disputes are escalated to the Industrial Court.

Mediator Regulations

The Mediation Act 2012 provides a structure for mediation processes and establishes procedures for mediators. Professional mediators are available through institutions like the Malaysian Mediation Centre (MMC) and the Bar Council's ADR Centre. The Malaysian Bar's ADR Centre and other private institutions offer ADR services including mediation and arbitration. Specific training requirements or accreditation standards for mediators are not detailed in available sources, but the Act establishes procedures for the mediation process.

Cultural Approach

ADR is well established and widely used in commercial settings to preserve business relationships. The legal framework reflects a preference for ADR as faster and less expensive than traditional litigation, particularly in commercial settings where preserving business relationships is important.

Typical Costs

Costs vary by institution and case complexity but generally faster and less expensive than litigation. Professional mediator fees generally range from MYR 300-1,000 per hour for commercial mediation. MMC and Bar Council's ADR Centre provide institutional fee schedules. AIAC provides arbitration services. Court-annexed mediation programmes available.

Putrajaya

State Laws

As a federal territory, Putrajaya does not have its own state-level legislation for mediation. The territory follows the federal Mediation Act 2012 (Act 746) which governs mediation throughout Malaysia. The Act provides the comprehensive legal framework for conducting mediation, including provisions for mediated settlement agreements, confidentiality requirements, and the role and qualifications of mediators. Putrajaya, being the federal administrative capital where the federal government and judiciary are headquartered, is where federal mediation policies are formulated and implemented. All disputes in Putrajaya are resolved under federal law, with no territorial legislation existing separate from national statutes. The Legal Aid Bureau (Jabatan Bantuan Guaman), which provides court annexed mediation services, is headquartered in Putrajaya at the Prime Minister's Department building.

Licensing Requirements

Mediator accreditation in Malaysia is regulated through the Malaysian International Mediation Centre (MIMC) which operates under the Bar Council. The Mediation Act 2012 specifies that only persons possessing relevant qualifications may serve as mediators, though the Act itself does not establish a mandatory licensing regime. Professional accreditation is managed through voluntary schemes administered by MIMC. MIMC maintains accreditation and empanelment rules for mediators, with dissatisfied mediators able to apply to the Bar Council for review of accreditation decisions. Judges and court officers conduct judge-led mediation as part of court connected processes under Practice Direction No. 4 of 2016. Given Putrajaya's role as the administrative capital, many accredited mediators and legal professionals practising in mediation are based in or near the federal territory. No specific territorial licensing requirements exist beyond federal standards, as Putrajaya operates entirely under federal regulatory frameworks.

Local Court Systems

Putrajaya is home to the Federal Court of Malaysia, the highest court in the country, located at the Palace of Justice in Precinct 3. The Federal Court deals with constitutional matters and hears appeals from the Court of Appeal and High Courts. The Court of Appeal also sits in Putrajaya, determining appeals from the High Courts. Although Putrajaya itself primarily houses the superior courts, subordinate courts (Sessions Court and Magistrates Court) serving the federal territory operate through the nearby Selangor court system or specialised federal court arrangements. The court hierarchy follows the federal structure with the Federal Court at the apex, followed by the Court of Appeal, High Court, Sessions Court, and Magistrates Court. The High Court has unlimited monetary jurisdiction, Sessions Court handles civil claims up to RM1,000,000 with unlimited jurisdiction for motor vehicle accidents and landlord-tenant distress cases, and Magistrates Court deals with civil claims below RM100,000. All courts in Putrajaya follow the federal Rules of Court 2012 and apply Malaysian federal law. As a federal territory, magistrates are appointed by the Yang di-Pertuan Agong upon advice rather than by state governments.

State Sources

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Continue your search for resolution

Every dispute is personal and complex. We are here to provide the neutral space and expert guidance you need to find a lasting resolution in Putrajaya.

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